Shipping & delivery
- We ship worldwide via Royal Mail.
- Delivery times vary by location and order complexity.
- Shipping costs are calculated at checkout.
- We are not responsible for delays caused by carriers.
- Lost or damaged items should be reported within 3 days of receipt.
Customer support
For questions or assistance, contact us at hello@kols.co.uk. Business hours are 09:00–17:00, Monday to Friday.